How to book a visit

How to book a visit

After being approved and trusted for visits, you can book a visit through the website or by mail to for Ullersmo ward / Ila prison, and for Kroksrud department. It is preferred that visit bookings are made by email, mail is answered every weekday between 08:00 and 14:00.

Booking by phone 63927447 Tuesdays and Thursdays between 09.00-11: 00.

Important info !!!
The visitor office will be closed in week 29 at Kroksrud department, visits and video visit orders must be submitted no later than Thursday 14.07.22.

Extended case processing time for application for visitor clearance submitted in weeks 29, 30 and 31.

It is not necessary to apply for additional visiting hours. All applications from other than inmates regarding this will not be processed.

Visiting hours can be found at this page, and booking of visits must be made at least one day in advance of the visit.

Lawyers must also give notice in advance, otherwise no waiting time must be expected. Please indicate if an interpreter is to be present.


Lawyers and relatives

Lawyers and relatives can book visits via e-mail
It is then important that the e-mail contains the following information:

  •  Names of visitors
  •  Prisoner's name
  •  Date and date of visit
  •  Time

We answer e-mails until 1400 every day of the week